We can judge the heart of a man by his treatment of animals.
Louie our Whippet and I have been coming to Pet & Vet for the past 8 months. Until then we hadn’t needed the services of a Vet, except for routine check and shots. Alas Louie came down with Pancreatitis and it was serious. We found Pet & Vet by dialling the wrong number which turned out to be the best mistake I have ever made. Nicole and her team provided first class care for Louie, we couldn’t have been more happy with the service and advice. Louie has recovered very well and we are now firmly customers of Pet & Vet . I wouldn’t go anywhere else and highly recommend them to anyone looking for Vet care for their furry family members. We even now buy Louie’s food at Pet & Vet as it’s a beautiful showroom, with plenty of nutritious pet food and advice.
We are the “over the top, precious” customers that frequent Pet n Vet cattery with our family cat “Saffie”who is 10 years old. The list of instructions that come with Saffie due to his chronic renal and bowel conditions makes him a high maintenance visitor to the cattery.
I have no hesitation in recommending Casey and her lovely team of assistants at Pet n Vet cattery as they have never failed to look after Saffie with care. The emails with photos have been a welcome update whilst we have been away. It is always reassuring to know that a Vet is on call should any problem arise. His care has been individualized to suit his many requirements without a problem.
Saffie comes home to us well- groomed (a long haired Birman) and happy. We have most recently had Saffie in the cattery November 2016/ January 2017 and Feb/March 2017. The standards are high and it is reassuring that they check vaccinations/flea and worm dates prior to admission.
Being precious about our furry child, if you can keep us happy, you can keep anyone happy! Other feline owners should feel confident when choosing Pet n Vet Cattery.
Thanks for all your great care, Saffie says hi!
I have been bringing my 2 dogs Cecil and Petey here for a couple of years following a very bad experience at another vet clinic which resulted in Cecil almost dying. At Pet and Vet Milford I feel we are taken seriously and never rushed through our consultations. The immediate problem is addressed and then always viewed as part of the bigger picture. This way nothing gets overlooked or missed. Since attending Pet and Vet, Cecil has been diagnosed with inflammatory bowel disease and since he now receives the necessary treatment, his quality of life has improved.
The staff always remember us (and did so right from the start) and we feel we are in safe hands.
Got recommended this place by a friend of mine. They really go the extra mile by sending videos via Facebook so you can see your pet when you're away..and I even got an email from our kitty when we were away (so cute!) They genuinely love animals and our son came home looking super happy and well groomed. Thanks guys!
Our families much loved cat Paws is a frequent visitor to the cattery, We have always found the
staff Are extremely friendly and caring towards her, We have great peace of mind
that when ever she stays there she will be well looked after.
Recently due to ill health Paws needed surgery, and with stitches in we were unable to keep
Her calm and safe at home. So we booked her in for a extra 10 days, Paws remained calm and safe,
It truly was the best place for her. So much so that when I returned to collect her Paws jumped
back up onto her cattery bed not wanting to leave, proving Paws herself endorses Pet and Vet.
Possum is a proud short haired tabby who turns 15 years old in Nov 17. Sometime back I noticed he seemed to be getting old really fast. It was time for a check-up at our local vet. The diagnosis was he had an overactive thyroid problem.
The day of the I131 treatment I took him down to the clinic where I was met by the “team.” The procedure was explained to me and I was advised he would need to stay for a period of days so they could monitor the levels.
The afternoon of the procedure I received a call to say Possy has had the procedure and doing well. They would send texts with updates as the time went on. The day of his discharge came along and his levels were still too high to bring home as he had had double the dose. It was recommended he stay for some more days.
Those days passed and another check showed his levels were dropping. After the weekend I got a call to say the levels had come down and I would be able to pick him up later in the week.
The day of his discharge arrived and I went down to the clinic. It was silly but while I was there I was nearly in tears at the relief my baby was coming home. Trinette who had looked after Possy for me did not treat me as a neurotic pet owner but with the understanding that I was glad to be taking Possy home.
For anyone who is faced with taking their fur babies for treatment for any reason, you should consider Pet & Vet as the first point of call. The team of vets and nurses and even reception staff understand and know what it is like to be a pet owner. They explain things in a way you can understand without having to hear the technical words. When you pass the care of your fur babies over to them, your fur babies become their fur babies. They understand and just KNOW. You will not regret the decision to use their services.
As for Possy- he is doing well. On Thursday he is going to have the follow up bloods to measure the outcome of the treatment. I already know they have worked as he is back to normal self of owning this house and me. Forever thankful to the team. Glenda
Phoebe wants to say thank you Pet and Vet for her Synovan injection - she may be scrawny but she's full of the joys of life again!
Dear Nicole and Team at Milford Pet and Vet….now…I already knew I had the best vet ever…….but …getting home last night in the dark and rain and getting our darling old LC, post op, out of the car, we carried her in, in her bed that had been left with you….and then getting her settled in the lounge with us we find in her bed two little hot water bottles that your team had loving provided for her.
Thank you so much for your kindness and care. I love my three fur babies with all my heart and it means so much to me that you take such good care with them and in particular on this occasion with my dear old lady. I can’t thank you enough.
To all the lovely staff at Pet & Vet who have cared for M over the years. Thank You! The level of service and kindness you have shown has been outstanding.
A note to thank all for your thoughtfulness and to let you know it really meant a lot to mum & me! To everyone who looked after me, my vets Sharyn & Karen, the nurses who got the meds in, the ladies who cleaned my room, the cuddles & chats I had. Many many thanks for all your care.
To all staff at Pet & Vet, Thank you very much for taking care of my fur babies. I appreciate your time, patience & love that you have given them. What lovely people you are and an excellent vet! Thanks again!
To the staff at Pet & Vet, special thanks to Nicole, Sharyn & Kimberley. Extra special thanks to Karen, Helen & the nurse at L’s side in this final moments. Words can’t say enough….. I am overwhelmed by your genuine kindness, thoughtfulness, care & attention you have given to L & I throughout this past year. Your thoughtfulness & kindness knows no limits. Just as my appreciation has no bounds. I am speechless with appreciation. Thank you for everything.
To everyone at Pet & Vet. Thank you so much for looking after (all our pets). You guys are absolutely awesome. Thank you so much.